Day Two: 09:15 - 10:00
Everyone recognises the importance of communication; when it is working, we pay it little attention. When things begin to break down, however, it is a different story. From slight misunderstandings to lines being drawn in the sand, bad communication muddies the waters and can severely damage relationships. This engaging session will help you develop the skills to nourish excellent communication.
Richard is an inspirational voice and communication trainer with a unique approach to enabling people to communicate more effectively. Richard draws on his background as a trained actor to show what it takes to stand out and shine when delivering your message in the pubic spotlight.
In the workshop following Richard’s keynote address, participants will have the opportunity to explore the skills and approaches that will help them to maintain effective professional communication, particularly when the heat is on.