Day One: 15:45 - 17:00
The psychology of selling
A business psychologists’s view of how to build relationship
Every pitching situation is unique. Having a better understanding of people’s individual styles of spoken communication will help you adapt your own style - and thus strengthen your rapport with decision makers. In this presentation you will learn quick tools to enable you to identify what other people’s styles are – and have an opportunity to try these out. You will also learn the best way to communicate with these different styles.
Harriet is a Director of Black Isle Group, where she specialises in improving communication skills and in showing how to increase trust and buy-in. Harriet helps clients to achieve their goals through a mix of psychological theory and practical learning tools. She has an MSc in Organisational Psychology and is qualified and experienced in a number of personality assessments.